Please Read before you book !!!
Booking on our website
After booking you get a e-mail with a payment link.
Please check your e-mail regularly!
At filipine office time the mail arrives in a few minutes.
But it may take some time in case of time shifting
Unpaid bookings are automatically deleted from the system!
Our Credit card payment system split the cost between hotel and guest.
Charge for you is 4%
Click here for details
For bookings with other payment methods please contact us first so we can clarify the payment.
We will confirm the booking after we receive the payment.
We dont accept screenshots from banktransfers.
Room and children Policy
- Please add the correct amount of adults and children on your booking (age of children)!
- Children from 1 year are not free and were also charged
- Children 12 and above are considered adults at this property!
- We do not accept a check in with more people than the maximum capacity of the room.
- In the family room and apartment we Have 4 beds only, we dont offer extra bed.
- You can use with 5 Adults if you share the big bed. but we have extra charge!
- In our double rooms we accept max 2 person - No children under the age of 14 y.
Baby's under the age of 1 year for free! (in family room and apartment only)
(To clarify: Baby is for free, if your child walking around it is a toddler and you have to add as child on reservation. Our booking site ask for age!)
Group Policy
- Generally we do not accept bookings with more than 3 rooms or more than 7 persons.
Under certain conditions we make exceptions.
One condition is minimum stay 3 nights and we would like to talk to you first to clarify the rules.
Read also more => here!
- To ensure the comfort and privacy of all guests, it is important to follow the rules regarding noise, parties, and behavior at the resort.
This includes not making excessive noise, not engaging in disruptive activities, and not staying on the veranda or near the pool after midnight.
This will help to ensure a peaceful and enjoyable experience for all guests.
Please contact us for more information.
We also have some extra cancellation policy for group booking!
A non-refundable deposit of 20% of the booking total is required.
Full booking balance must be paid 30 days before arrival.
If the booking is cancelled less than 30 days before arrival then a charge equal to the full booking amount will be made.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
Food & Drinks
- We don't allowed to bring food or drinks from outside!
- No Ricecooker no cooking and no Food in Rooms.
(ants, cockroaches and other insects)
- We a Hotel Resort have our own restaurant and a bar, and we don't have a picknick or cooking place.
Visitors
- We will accept 1 or 2 Visitor for a few hours,
- We will NOT accdept you bring peoples, friends, Family Members who booked in another hotel to swim in our pool or spend the day with us!
- We have a limited space and we only accept guests in our property who have booked a room!
- If you have booked as single guest a double room, and want to bring a partner over night, you have to register your visitor first on our reception!
(need a valid ID and min age 18 of years !!)
Pet's
- Sorry, we don't allow dogs or other pet's in our resort or rooms !
Cancellation Policy
A deposit equal to the total cost of the booking is required.
The deposit will be refunded according to the cancellation conditions.
If the booking is cancelled less than 28 days before arrival then a charge equal to the full booking amount will be made.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
In case we accept group booking 3 or more rooms:
A non-refundable deposit of 20% of the booking total is required.
Full booking balance must be paid 30 days before arrival.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
++++++ >> PLEASE NOTE ! << ++++++
After 2 years of suffering under covid19 we are no longer willing to pay for the loss of empty unbooked rooms! We will strictly follow our cancellation policy!
We recommend every guest a travel insurance with covid coverage.
This is available for less than 10 to 20.- $/Euro !
All airlines offer you this also if you book a flight.
Example here on cebu Pacific airline !
cebupacificair.com/. travelsure-philippines
We give Senior Citizen Discount only on our plain one night room rates!
Please understand we will give you Senior Citizen any time but only to our Plane 1 Night Room Rates and not in top of Multiple night Discount and extra Promos!
If you want Senior Citizen Discount then contact us for a reservation and don't book online here!
We will not Discus or refund any amount for senior citizen if you arrive in our Resort.
