Please Read before you book !!!


Booking on our website

After booking you get a e-mail with a payment link.
Please check your e-mail regularly!
At filipine office time the mail arrives in a few minutes.
But it may take some time in case of time shifting

We will confirm the booking after we receive the payment.

 

Unpaid bookings are automatically deleted from the system!

 

YOUR CREDIT CARD PAYMENT IS SAFE !

Your credit card payment goes to TAB and is safe there until your arrival at our hotel.
Only on the day of your check-in in our Resort the amount will be credited and paid out to us (the hotel).

Tab payment will charge you a fee of 4% when because you can pay in your own currency you will not pay foreign card usage fees to your bank – and they use pure exchange rates with no hidden commission. click here for details

more here on tab.travel website  -  Cancellation Policy

 

 

We also accept Gcash or Banktransfer with Instapay without any extra fee or charge !


Cancellation Policy

A deposit equal to the total cost of the booking is required.

The deposit will be refunded according to the cancellation conditions.

If the booking is cancelled less than 21 days before arrival then a charge equal to the full booking amount will be made.

In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

 


Room and children Policy

- Please add the correct amount of adults and children on your booking (age of children)!

- Children older then 1 year is not free. You have to add to the booking!

Children 12 and above are considered adults at this property!

- We do not accept a check in with more people as the maximum capacity of the room.

 (double room means maximum 2 person older then 14 years !)

- We do not accept a check in with more people then you have booked.

- In the family room and apartment we Have 4 beds only, we dont offer extra bed.

- You can use with 4 Adults if you feel comfortable with the bunk bed.

- We allow 5 person if there is one extra kid only, but not for 5 adults !!

- In our double rooms we accept max 2 person - No children under the age of 14 y.

 

Baby's under the age of 1 year for free! (in family room and apartment only)

To clarify: Baby is for free, if your child walking around it is a toddler and you have to add as child on reservation.

Simple add the correct age from your children on our booking site.
(for the date you book. if you book for next year your children is 1 year older)


Group Policy

- We do not accept bookings with more than 3 rooms or more than 7 persons.

Since we have had several bad experiences, we no longer accept large groups.
 

- To ensure the comfort and privacy of all guests, it is important to follow the rules regarding noise, parties, and behavior at the resort.

This includes not making excessive noise, not engaging in disruptive activities, and not staying on the veranda or near the pool after midnight.

This will help to ensure a peaceful and enjoyable experience for all guests.

Another reason we dont accept bookings with more then 3 rooms >> you find here <<

 


Food & Drinks

- We don't allowed to bring food or drinks from outside!

- No Ricecooker no cooking and no Food in Rooms.
   (ants, cockroaches and other insects)

- We a Hotel Resort have our own restaurant and a bar, and we don't have a picknick or cooking  place.


Visitors

- We will accept 1 or 2 Visitor for a few hours,

- We will NOT accdept you bring peoples, friends, Family Members who booked in another hotel to swim in our pool or spend the day with us!

 - We have a limited space and we only accept guests in our property who have booked a room!

- If you have booked as single guest a double room, and want to bring a partner over night, you have to register your visitor first on our reception! 

(need a valid ID and min age 18 of years !!)



Girls, Boys, Ladyboys from Disco and Bars

We strictly don’t allow visitors in rooms that have not been registered with us!!

All visitors need the age over 18 year
As we hotels 100% responsible for this under the Republic Act No. 7610
We need a valid ID from the visitor before they enter in the room !!

If you have booked a double room and you want to bring “1 visitor” of course this is your business, but our business is to register every person who stays with us.
This we do on reception time 7:00 am to 9:00 pm and sadly not 3:00 am in the night!


We have zero tolerance with this topic since we are responsible and already get our bad experience and trouble!


Pet's

- Sorry, we don't allow dogs or other pet's in our resort or rooms !


++++++ >> PLEASE NOTE ! << ++++++

After 2 years of suffering under covid19 we are no longer willing to pay for the loss of empty unbooked rooms! We will strictly follow our cancellation policy!

We recommend every guest a travel insurance with covid coverage. 

This is available for less than 10 to 20.- $/Euro !


All airlines offer you this also if you book a flight.

Example here on cebu Pacific airline !
cebupacificair.com/. travelsure-philippines


We give Senior Citizen Discount only on our plain one night room rates! 

Please understand we will give you Senior Citizen any time but only to our Plane 1 Night Room Rates and not in top of Multiple night Discount and extra Promos!

If you want Senior Citizen Discount then contact us for a reservation and don't book online here!
We will not Discus or refund any amount for senior citizen if you arrive in our Resort.

 


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