how do you contact us?


Dear Guest

Please use the message system of our booking site, booking.com, agoda.com, expedia.com, Hotels.com, tripadvisor.com,  or wherever you have made your reservation.


1.) All our staff get access to your request or ageements we have.
and all our staff can ask for details if they need.

2.) We know who we are talking to, and see your travel dates, length of stay, room number, arrival time,
followed by our full previous communication including all information about special request, late arrival, airport transfer, tours you book, payments you make and all other important information about your reservation.

Please do not contact us to our private e-mail, facebook or private website where we have to ask you first for all the information and search your booking for long time on all this different portals!


Please understand, we get more then 1000 reservation every year, we can't manage all this request on facebook, whats app, skype, e-mail and phone.

You can reply to us directly to one of the e-mails you receive from our own bokking siteagoda, booking.com expedia Hotel.com they will be forwarded directly to us!!

 

Or then log into your account on the booking portal where you make your booking and use the message system there !!

A coppy of my and your e-mail messages will be saved on the booking website, and you, my and my staff have access to it.


No misunderstanding, all agreements on a save place, no seaching for e-mails and messages !!


Here is an example of how we have the overview (example booking.com)


that's what our message system looks like and how easy we can manage all.


that's what Booking.com message system looks like


that's what Agoda.com message system looks like


that's what Expedia.com message sytem looks like



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