Dear Guest

Please use the message system of booking.com agoda.com, expedia.com, tripadvisor.com, AirBnB.com or wherever you have made your reservation.

So we (you, me and our staff) always know what we're dealing with and see all the booking data followed by our full conversation including
all information about special request, late arrival, airport transfer etc.

Please understand, we get more then 500 reservation every year, we can't managa all this request on facebook, whats app, skype, e-mail and phone.

It makes no sense for us if you write private e-mails to me and make arrangement
.

You can reply directly to the e-mails you receive from us over the booking portal.

A coppy of my and your e-mail messages will be saved on the booking website, and you, my and my staff have access to it.
No misunderstanding, all agreements on a save place, no seaching for e-mails and messages !!


You can also log in to your booking portal to see all the messages or write us a new one.


Here is an example of how we have the overview (example booking.com)


Booking.com message system


If you log in in your booking account, you get also some thing similar like this, and see full information about your reservation, and full conversation you have with us !


Agoda.com message system


Expedia.com message sytem



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